I don't have the luxury of a fresh rebuild either. Changed page file size (increased) - JOY! The rendering/lagging issue appeared to go away!ģ) Began trying a new Screencast - except it won't launchĤ) Tried uninstalling and deleting directories - No joyĥ) Tried an older version I had laying around - No joy.Inspected Windows binaries for missing/corrupt files - No joy. Things like the task bar took 20+ seconds to show running apps. A review of what was installed showed a Visual Studio update, a security patch, 3 general patches, and several C++ updates.Ģ) Post-update, the system was exhibiting strange behavior - dialog boxes and pop-up windows would be very sluggish to render (including Screencast's). Was that uninstalled somehow? We will have to investigate more.ġ) Windows updated yesterday with a forced reboot while I was away. Was it working before and suddenly stopped launching? We install the Visual Studio 2012 redistributable package. If none of the above works, do you want to share, what type of machine you have. If for some reason, if the uninstall doesn't delete the following directories, go ahead and delete the following directories:Ĭ:\Program Files (x86)\Autodesk\ChronicleĬ:\ProgramData\Autodesk\ApplicationPlugins\Autodesk Chronicle.bundleĪlso as you saw in the forums, deleting Screencast Key from the HKCU\Software\Autodesk, which you seem to have already done.Ĭan you also please logout of Autodesk Account from Revit and log back in, before you try invoking the Screencast? Is there a link to download of the Uninstall Tool Solved Go to Solution. Instead of updating, have you tried uninstalling the current version and then re-install the new V2.3? Also I would suggest a reboot of machine before you try anything, so that no resources are being held up. To Download Autodesk Uninstall Tool Hi everyone, I would like know to I can download of the uninstall tool without install an Autodesk software. I was going to suggest cleaning up the registry and try again, but looks like you already went through that step. If you are still seeing the issue, can you go to Files Explorer and go to you temp directory "C:\Users\\AppData\Local\Temp\ and look for Screencast.Sorry to hear you are having trouble with launching Screencast. You will lose this work, but, I think they were corrupted somehow. In this location, you will see folders, if they didn’t upload successfully and would be a good reason, why it is crashing on startup (as we try to upload any unsuccessful uploads). In registry (Run regedit), and delete *Screencast* Key from the HKCU\Software\AutodeskĪlso, we save the screencast recording files before uploading to My Documents\Autodesk Screencast. If for some reason, if the uninstall doesn't delete the following directories, go ahead and delete the following directories:Ĭ:\Program Files (x86)\Autodesk\ChronicleĬ:\ProgramData\Autodesk\ApplicationPlugins\Autodesk Chronicle.bundle Reboot the machine so that all the resources are freed And you have already tried uninstall/reinstall. When you start recording, regardless of the application you are recording, Screencast is crashing for you. I am assuming this might be machine specific. Hi haven't heard of this issue from any customers.
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